对于NOMOS质量的质疑---亲身经历，重要进展--第七次更新2011.05.24

JustinTim

哎。纠结了，还想这暑假入139.:(

relax_lb

楼上的哥们
每天快10秒应该还是可以接受的哦！
只要稳定就问题不大的！

williamshking

持续关注，我也是上月开始入601，刚开始可能是受磁的问题（包包有2块磁铁外盖，IPAD包也有磁铁），前段时间有停摆现象，换了个包改变周围的磁场环境后，好像改善了一些，不知道大家有没有这个受磁体会？最近每天都要快10秒，最好能到哪里去检测一下。不知道捷成有么？

[ 本帖最后由 williamshking 于 2011-5-9 10:31 编辑 ]

大蜈蚣

欢迎购买日表卡西欧G-Shock！

zorde

相对于NOMOS的价格来说。

这么多的问题。

真的是很烂。

很多所谓的德国瑞士表，还真的不如小日本。唉。。

niulanshan

看完了全文，现在不只是nomos一家的问题，很多小厂家打开市场后都有质量失控的问题，帕玛强尼有款潜水表在测试中还未到其标示的深度表了就变形了。

mx110

说真的，现在这个品牌在俺心中有点打折了

weijiez

呵呵，这个要感谢兄弟你啦，你的那段话明显让他们感到问题的严重性啦[s:101]

pavise

我觉得还是楼主的第二封信杀伤力比较大. 一提到Nomos的声誉在广大中国买家中会收到不良影响, 德国方面才开始重视起来.

chris2006

看来不是极端个案，密切关注兄台情况。
实在不行只能放弃俺的心头好。。。

weijiez

楼上的兄弟是不是做售后服务的呀？好专业啊，呵呵;P

大蜈蚣

这个售后答复还算中规中矩,一方面在方案未定前先及时表态,控制事态,另一方面也看出糯米表对新兴市场的售后流程还待完善,对稍微非标准事件只能一单一单地处理.总体还好,算积极的回复.

weijiez

大家早上好~~~今天一早收到NOMOS的回复啦，大家围观一下：:'(

Dear Peter Zhan,

Thank you very much for writing to us again. Of course you are right - it is of utmost interest to us to satisfy our customers and to make them happy all over the world, not only in Germany but naturally in China, too. Most certainly, our ambitions are not restricted to selling beautiful and high-quality watches but also aim at after-sale service in case things shouldn't work the way they are meant to (even though this does not happen too often). We are desolate that you are having such problems with your NOMOS watch. Currently, we are checking possibilities for you to get a satisfied solution. We are going to contact our service center Jebsen. We hope it is possible to give you a quick answer.  Be assured that we will be in touch again during the next days with a solution that will certainly make you a happy NOMOS owner again.

So far please accept our apologies for all the inconveniences you have experienced so far.

Best regards,

Yvonne Gehrmann

看样子接下来几天会再和我联系，到时候我再把进展贴上来 :)

weijiez

大家早上好~~~今天一早收到NOMOS的回复啦，大家围观一下：:'(

Dear Peter Zhan,

Thank you very much for writing to us again. Of course you are right - it is of utmost interest to us to satisfy our customers and to make them happy all over the world, not only in Germany but naturally in China, too. Most certainly, our ambitions are not restricted to selling beautiful and high-quality watches but also aim at after-sale service in case things shouldn't work the way they are meant to (even though this does not happen too often). We are desolate that you are having such problems with your NOMOS watch. Currently, we are checking possibilities for you to get a satisfied solution. We are going to contact our service center Jebsen. We hope it is possible to give you a quick answer.  Be assured that we will be in touch again during the next days with a solution that will certainly make you a happy NOMOS owner again.

So far please accept our apologies for all the inconveniences you have experienced so far.

Best regards,

Yvonne Gehrmann

看样子接下来几天会再和我联系，到时候我再把进展贴上来 :)

tonyshi

你都说了这是广告词,哎!

aegeanbeggar

我隐约记得nomos的广告词不是“它是伴你一生的手表”一类的话么。。。
太不给力了。。。

大蜈蚣

坚固耐用,请买卡西欧G一SHOCK

tonyshi

同情一下楼主, 我的604已经买了2年多了, 倒是没有发生楼主这种状况, 不过却因为她的碎弱, 在无意中撞到桌沿(木桌)之后表把掉了, 到现在还没时间去修呢! 估计又会被宰一刀的.

虽然这是她的缺点, 但是我还是没后悔买604，对于这个价位的自制机芯手表我们不能要求太多, 机芯走时还是不错的, 打磨也是中规中矩的德式打磨. 所以如果你是手表爱好者, 偶尔带带,我还是很建议大家买NOMOS的,但是如果你只想买一个坚固耐用的手表,那还是挑起她的吧.

neoliuqi

原帖由 weijiez 于 2011-5-5 09:57 发表
今天再度回信给NOMOS，内容如下：

Dear Yvonne Gehrmann,

Thank you for your quick response. Yesterday, I sent my 601 to the service center for the third time. In order to deliver and fetch my wat ...

德国mm看了会不会有一种破罐子破摔的想法？
总感觉德国人处理不积极

weijiez

今天再度回信给NOMOS，内容如下：

Dear Yvonne Gehrmann,

Thank you for your quick response. Yesterday, I sent my 601 to the service center for the third time. In order to deliver and fetch my watch, I’ve asked for 4 days leave, and it’s really a waste of time and money. In the next two month, I might take a business trip to Germany. Could you please help confirm whether I can change my 601 in the Wempe in Mannheim?

As an active member of the largest watch forum in China, I reported the serious fault of my newly acquired Nomos watch and unpleasant experience that I underwent to the community of the Chinese watch collectors. A great number of my fellow collectors expressed their concerns to this issue and are worried that legitimate interests of Chinese customers will be undermined. Therefore, I sincerely hope that Nomos will understand the magnitude of possible negative influence of the matter, and deliver a comprehensive, satisfying, and timely after-sales service as a responsible enterprise.  

I deeply appreciate your time and effort, and look forward to hearing from you in the near future.